Return Policy

We stand behind the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we offer a hassle-free return policy. All items may be returned within [number of days] days of purchase for a full refund.

To initiate a return, simply contact our customer service team with your order details and reason for return. We will provide you with a return authorization and instructions on how to proceed. Please ensure that the item is in its original condition, unused, and in its original packaging to qualify for a refund.

Once we receive the returned item and verify its condition, we will process your refund promptly. Please note that shipping charges are non-refundable, and you will be responsible for return shipping costs unless the return is due to an error on our part or a defective product.

At Jasmine Moon Energy, we value your satisfaction and strive to make your shopping experience enjoyable and worry-free. If you have any questions or concerns about our return policy, please don't hesitate to reach out to us. Your happiness is our priority.